Variations

dESIGN mailBOX

x-level.ch manufactures mailboxes according to swiss standards. The freestanding mailboxes are completely made of stainless steel and are available for houses as well as for apartment buildings. With technical design refinements, the chrome steel mailboxes from x-level.ch are unique. As a stand solution, or mailbox holder, there are stylish designs available, which stand out in form and quality of commercially available products. x-level.ch is your competent partner when it comes to individual solutions to meet your personal taste. Every mailbox holder can be adapted to your wish. Thus, your mailbox can become a unique design element and visually enhance your property. The design mailbox with individual holder impresses with its timeless design and complements every perfectly created new building. Manufactured from the highest quality stainless steel, these mailboxes outlast decades. The 100% swiss made product complies with the postal standard. The mailbox does not have to be scanned in the dark, but can be easily pulled out by the drawer. No more mail lands on the ground or in the snow because it has been thrown in unorderly. The access panel is supported by two spring hinges made of chrome steel, which guarantee a rich finish and extreme durability. All installed screws and standard parts meet the highest corrosion requirements. The parcel compartment is equipped with a double chrome steel bottom for moisture protection. Various standard and special solutions are available for locking the chrome steel mailbox.

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The mailBOX

The entire construction of the mailbox is solid and corrosion resistant. Produced according to the requirements of the swiss metal and mechanical engineering industry. Thanks to the most modern machinery, combined with the high quality requirements of the swiss manufacturing companies, this finished product meets the highest demands. The smooth and perfectly shaped design of the mailbox is second to none on the market. Lock, hinges and the drawer are discreetly accommodated in the mailbox and offer a design highlight. The mailbox is inscribed using an attractive contour adhesive, which fits seamlessly into the overall picture. Customer specific wishes can be taken into account. Special emphasis was also placed on a flawless exterior, which was consequently implemented. Design and production made in Switzerland. Post conform and extremely robust.

Dimensions design mailbox

The design mailbox is manufactured according to the dimensional regulations of the postal service. These define the height, width and length of the mailbox. The width of the slot and its length are also defined. All these specifications were consequently adhered to in the design mailbox. The measurements and the design allow us to install several mailboxes in combination. Ideal for a technical design highlight in an apartment building.

Mailbox with stand Bellus

The „Bellus“ mailbox holder combines function and design in a new way. The stylish construction is a resolute continuation of the design. This stand is made of solid sheet metal and can be either either corroded or painted. The mailbox base can be well anchored.

The stand can be personalized with personal inscriptions and become a unique creation. Various designs can be chosen for laser cuts. You can choose between brief or more detailed inscription. It is also possible to cut out only the house number in a filling size. The visitor can then see the house number in the best possible way. You can also add a company logo or symbol. Please contact us for this to realize almost every wish. All colors are at your choice for the painting. For this we simply need a RAL or NCS code. The painting consists of a resistant powder coating. You will receive a plan with all relevant details for approval.

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        Versions designer mailbox Bellus

        The design concept of the Bellus mailbox also covers apartment buildings. In general all possible arrangements can be realized. The standard variants are configurations of 2 which are arranged vertically and horizontally. Ideal for terraced houses, duplex houses or office and private building combinations. With their timeless design, the conform mailboxes perfectly complement any multi party solution. Various prefabricated design variants are available for the laser inscriptions. Individual wishes can be realized on request. The same applies to the choice of colours. In general all RAL and NCS colours can be realised. The availability of the paint suppliers must be clarified individually.

        Design Briefkasten Bellus 2er

        VERTIKAL

        The vertical duplex Bellus variant is ideal for all those who are looking for a space saving and stylish mailbox system for two parties. This solution has the same dimensions as the single Bellus chrome steel mailbox and is only a little higher because it is arranged one above the other.

        Design Briefkasten Bellus 2er

        HORIZONTAL

        The horizontal Bellus duplex version is suitable for all those who can give the mailbox the appropriate space. This system makes a statement and puts the laser inscription on the side of the mailbox in the foreground. The two chrome steel mailboxes with drawer and parcel compartment are arranged next to each other.

        Further Configurations

        On request, other arrangements can be put together. The number of mailboxes is almost unlimited. Simply contact us.

        Measurements Stand Bellus

        The mailbox stand „Bellus“ is made of solid steel. The mailbox itself is mounted at the height suggested by the swiss postal services. The radius of the designer mailbox determines the outer contour of the „Bellus“ stand. This is also defined by the length of the mailbox. This stand has an enormous weight due to the large amount of steel. A firm base is therefore useful for this stand solution.

        Mailbox System Bellus Duplex

        VERTICAL

        Design Mailbox Bellus Duplex

        HORIZONTAL

        Laser cut in the design stand Bellus

        The mailbox stand Bellus can be ordered with different laser cuts. In the table below you will find the possible variations. The illustrations are to be seen as guidelines, as the inscription is adapted to the respective text. If you are unsure about this, please ask us, we will draw up a plan for the creation of your personal designer mailbox.

        Without inscription

        If you like it straightforward, the stand Bellus can be ordered without laser cut. The contrast of the chrome steel to the side wall in corroded steel, exerts its full charm in this case.

        Number

        As explained, you may have cut your house or street number on the stand type „Bellus“. There are 3 characters available, which are cut horizontally in the middle. As you can see in the drawing, the 3 characters define the dimensions, so that the width of the mailbox stand is optimally used. In addition, you can choose whether you want to have this cut on the left, the right or both sides of your mailbox.

        Name short and long

        If you would like to have your family name, street name or even the name of your company in the „Bellus“ type on your mailbox or mailbox stand, you have two options: Name short up to 8 characters or long up to 16 characters. In both versions, the vertical arrangement allows you to create your own individual inscription. In addition, you can choose whether you would prefer to have this lettering on the left, the right or both sides of the stand.

        Name 2-Lines

        You can also select a two line variant in the configurator. A total of 16 characters are available here. As with the other options, you can also select the desired sides for the laser cut.

        Individual laser pattern

        The individual pattern allows you to cut out a design according to your wishes on the mailbox stand. Here it is important that all parts of the sketch are connected to a bar each, otherwise it would fall out during laser processing. Just think of a silhouette. What works there, also works here. Send us the sketch in DWG or DXF format and we will create a plan of your designer mailbox for approval. If you only have a sketch of the pattern, we can convert it into a suitable layout according to your needs. Please contact us for this.

        Left, right or both sides

        For all laser cuts you can choose whether the inscriptions are made on one or both sides.

        Photo gallery designer mailbox Bellus

        Mailbox with stand Brevis

        “„Brevis“ is a simple and elegant stand solution for the mailbox. It impresses with its sleek yet robust contour. Made of solid flat steel, this stand is made for eternity. The welded construction brings out the shape and form of the design mailbox. „Brevis“ is available in various colours, untreated or corroded. The dimensions of „Brevis“ can be found in the next section.

        The Brevis version can also be ordered with a laser inscription. Details of the dimensions of the inscription as specified further below. The laser inscription is offered in various fonts and configurations. The Brevis mailbox stand thus becomes your personal unique creation. Here, too, it is possible to laser cut your company logo or any other design. Both sides are available. If you have any questions, we will be happy to advise you. If you choose a laser inscription, you will receive a plan for approval after the specification. After your consent the implementation begins. If for example the chosen font does not quite suit you, the design can be adapted. Your satisfaction is important to us!

        Ideally, the fastening of the stand is screwed to a foundation. A base according to the specifications is sufficient for this. After the mailbox has been aligned and the drill holes have been made, the threaded sleeves are driven in and the mailbox is assembled. Of course, the threaded sleeves and the fixing material are supplied with the mailbox.

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              Versions designer mailbox Brevis

              The Brevis model is also offered for multiple parties. Two preconfigured solutions are available as standard. The solution duplex vertically and duplex horizontally. A noble and elegant mailbox system for two recipients. Due to the narrow shape of the stand, the focus on the high quality, elegant design mailboxes is enhanced. As with the Bellus variants, laser inscriptions can also be realised here. There are hardly any limits to the design freedom. In addition to preconfigured inscription variations, individual laser cuts can also be realized.

              Mailbox system Brevis duplex

              VERTIKAL

              The vertical Brevis duplex mailbox system has the same dimensions as the normal Brevis. The duplex variant is only higher. A space saving and elegant mailbox system. Due to the narrow design of the frame, Brevis appears slim in the overall appearance.

              Mailbox system Brevis duplex

              HORIZONTAL

              The horizontal Brevis 2 letterbox system is more protruding in its overall appearance than the vertical design. The focus is on the two high quality stainless steel mailboxes. The frame of the mailbox can be personalised with laser inscriptions.

              Further configurations

              Upon customer request, elegant free standing mailbox systems of the Brevis type can be combined. The number of mailboxes is almost unlimited. Please contact us.

              Dimensions stand Brevis

              With the „Brevis“ stand solution, the design of the mailbox significantly dominates the appearance. The flat steel used defines the width and thickness. Due to the weight of the design mailbox and the slim profile of the „Brevis“ post, it is necessary to fix it to the foundation or the ground. The fixing of the mailbox to the foundation is ideally carried out by a specialist.

              Design mailbox Brevis duplex

              VERTICAL

              Design mailbox Brevis duplex

              HORIZONTAL

              Laser cut in design stand Brevis

              The Brevis stand can be ordered with different laser cuts according to personal taste. Below you will find an overview of the various options. The proportions of the font are to be seen here as guidelines, as these are adapted to the inscribed text and the selected font. Please ask us for more information. You always receive a plan for the approval of your personal designer mailbox.

              Without inscription

              The puristic version of the „Brevis“ stand without inscription focusing on the chrome steel mailbox.

              Number

              You can have your house or street number cut on the „Brevis“ type stand solution. For this you have 2 characters available, which are cut horizontally in the middle. As shown in the sketch, the 2 characters give the dimensions so that the width of the stand is optimally used. You decide whether you want this cut on the left, the right or both sides. Depending on font size and numbers, the dimensions can vary here. Please feel free to contact us if you would like a personal consultation.

              Number vertical

              If you want to have a longer house or street number lasered in, this option is available for the „Brevis“ stand. Here you have 4 digits at your disposal. Depending on the font size and numbers, the dimensions can vary. Please contact us if you would like advice on this.

              Name short and long

              If you would like to have your family name, streets or even the name of your company laser cut in the stand type „Brevis“, there are two options available: Name long with 16 characters or name short with 8 characters. In both variants, the vertical arrangement allows you to create your own individual inscription. Here too, you decide on the placement on the left, right or both sides of the stand.

              Individual laser pattern

              The individual pattern allows you to cut out a design according to your wishes on the mailbox stand. Here it is important that all parts of the sketch are connected to a bar each, otherwise it would fall out during laser processing. Just think of a silhouette. What works there, also works here. Send us the sketch in DWG or DXF format and we will create a plan of your designer mailbox for approval. If you only have a sketch of the pattern, we can convert it into a suitable layout according to your needs. Please contact us for this.

              Left, right, both sides

              For all laser cuts you can choose whether the inscriptions are made on one or both sides.

              Photo gallery designer mailbox Brevis

              Mailbox with stand Baia

              The „Baia“ mailbox holder is identical to „Bellus“ in terms of workmanship and functionality. This stand is also made of solid sheet metal and can be either corroded or powder coated. The angular edges of the Baia variant serves customers looking for a cubic design. Contemporary design, in particular, makes use of cubic structural elements, and the Baia integrates perfectly into this.

              As with the „Bellus“ variant, the „Baia“ mailbox stand can be customised with personal inscriptions, making it unique. A shorter or a more detailed laser inscription is available. The house number can also be lasered in the desired size well visible for visitors. There is plenty of space to laser logos, figures or symbols into your mailbox stand. You will always receive a plan for your approval.

              The coating can be done in any colour. Just provide a RAL or NCS code. Paints are subject to the availability of the suppliers.

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                    Version designer mailbox Baia

                    The „Baia“ is also offered for multi party use. Furthermore, two preconfigured solutions are available as standard in the program. The vertical solution and the horizontal solution with both 2 units. An elegant and stylish letterbox system for two recipients. The surfaces offer plenty of space for individual laser inscriptions. There are almost no limits to the freedom of design. In addition to the preconfigured labelling options, individual wishes can be realised.

                    Mailbox system Baia duplex

                    VERTICAL

                    The vertical duplex Baia version has the same dimensions as the single Baia, apart from the height. A space saving and attractive mailbox system.

                    Mailbox system Baia duplex

                    HORIZONTAL

                    The horizontal duplex Baia version has a more protruding appearance than the vertical version. Personalised laser inscriptions are clearly visible from distance.

                    Further configurations

                    There are almost no limits to customer wishes. Elegant and free standing made to measure.

                    Please contact us.

                    Dimensions stand Baia

                    The Baia mailbox is the cubically adapted version of Bellus classic. This solution has the same dimensions as the Bellus mailbox. In this variant, 4 solid steel plates are welded together at an angle and polished smooth. The result is a unique piece, built for eternity.

                    The Baia mailbox stand is made of solid steel. The mailbox itself is mounted at the height recommended by postal services. This stand has an enormous weight due to the large amount of steel. With a stable foundation, this solution lasts for decades.

                    Laser cut in design stand Baia

                    The Baia mailbox stand can be ordered with different laser cuts. Following you will find possible variations. The illustrations are to be seen as guidelines, as the lettering is adapted to the respective text. You always receive a plan for the approval of your personal designer mailbox.

                    Without inscription

                    The Baia stand can also be ordered without laser cut. Simple and particularly aesthetic with a chrome steel mailbox.

                    Number

                    As described above you can also have your house number lasered out of the steel. Here you have a maximum of 3 characters available, which are cut out horizontally and in the middle. The 3 characters define the dimensions, as shown above. So the width of the mailbox stand is optimally used. In addition, you can choose whether you want to have this cut on the left, the right or both sides of your mailbox.

                    Name short and long

                    If you would like to have your family name, street or the name of your company on your mailbox or stand, there are two options available: Name long with 16 characters or name short with 8 characters. In both versions, the vertical arrangement allows you to create your own individual labelling. In addition, you can choose whether you would like to have this inscription on the left, the right or both sides of the stand.

                    Name 2 lines

                    If you would like to have a two line text lasered onto your mailbox stand, select this option in the configurator. A total of 16 characters are available here. As with the other options, the page for the lasered lettering can be selected.

                    Individual laser pattern

                    The individual pattern allows you to cut out a design according to your wishes on the mailbox stand. Here it is important that all parts of the sketch are connected to a bar each, otherwise it would fall out during laser processing. Just think of a silhouette. What works there, also works here. Send us the sketch in DWG or DXF format and we will create a plan of your designer mailbox for approval. If you only have a sketch of the pattern, we can convert it into a suitable layout according to your needs. Please contact us for this.

                    Left, right, both sides

                    For all laser cuts you can choose whether the inscriptions are made on one or both sides.

                    Fonts

                    The following overview shows all possible laser cut fonts that are available for your mailbox stand. You can easily select these from a drop down menu when purchasing your mailbox. Please note that the proportions of the font may vary depending on the combination of selected font and selected text. It is rare that if the struts or bars of a small selected font are narrow, something may not be realized if the text is too small. If this would be the case, we would suggest an alternative.

                    After purchase, you will receive a plan of your personal mailbox for your review. If the design mailbox meets your expectations, it will be released for manufacturing. Since each mailbox stand is a custom made product, there is a production time of up to 7 – 9 weeks. If you need a quicker solution, there is the possibility of a temporary after clarification.

                    Stand colours

                    Rust

                    Rust

                    The corroded version, commonly known as „rust“, offers a nice contrast to the plain chrome steel surface of the mailbox. In order to achieve the desired rust effect on receipt, the surface is treated and only then does nature complete the individual rust pattern. The corrosion itself is harmless for the mounting. It cannot harm the massive strength of the steel. No corroded surface is the same. A unique piece made by nature.

                    Ral 7016

                    Anthracite

                    The default colour for the mailbox stands is anthracite (Ral 7016). This dark warm grey is a matching choice to the stainless steel of the mailbox. In this version the stand is first sand blasted, then cleaned and finally powder coated in anthracite. After baking the paint, the steel is immune to any environmental influences. The corrosion not desired here, has no chance.

                    RAL 7048

                    Pearl mouse grey

                    The second default colour for the mailbox stands is pearl mouse grey (Ral 7048). For all those for whom the anthracite is too dark, the pearl mouse grey is an excellent alternative. Also with this colour the stand is first sandblasted, cleaned and then powder coated in pearl mouse grey. Here too, the colour is baked into the steel and becomes resistant to corrosion.

                    Color chart

                    Individual

                    Of course you can get the mailbox stand in any colour you wish. The entire range of the RAL spectrum is at your disposal. Suitable for your house, your garage or your garden design. Just give us the RAL code and we will have the stand coated according to your wishes. Due to the neutral appearance of the mailbox, it will match any colour.

                    Link: Ral colours wiki

                    Labeling

                    Name tag

                    When labeling the mailbox, two lines are available. The inscription is carried out according to postal standards and is applied directly to the surface of the letterbox. The precisely fitting contour cut makes the lettering part of the overall design and fits perfectly into the final layout. By using a high quality special foil, even a later adaptation of the name is no problem. There are 16 digits available per line. The name tags are produced in the classic Comforta font. The inscription is included in the price of the design mailbox.

                    No advertisement

                    On request, an additional inscription against advertising can be applied to your letterbox. This is discreetly and unobtrusively designed and is fitted on the left front side of the letterbox. The adhesive is not printed but contour cut and therefore resists the elements to a great extent.

                    Lock types design mailbox

                    A high quality rotary bolt lock is fitted as standard. This is robust and is supplied with 2 keys.

                    If you want to use the same key as in your home, the cylinders of the following manufacturers can be installed without any problems:

                    • Keso
                    • KABA
                    • Sea
                    • DOM

                    You can select this option in the shop and your mailbox will be delivered with the required recess. After ordering we will inform you about the appropriate article number of the cylinder and bolt (not included).

                    Of course you can also tell us the locking code and we will deliver the letterbox ready for use with the matching lock. The cost of the lock will be passed on one to one.

                    x-level.ch also offers you help if you want to install a solution other than Keso, KABA, SEO or DOM in your stainless steel letterbox.

                    Mounting instructions for freestanding designer mailbox

                    In order to mount the freestanding mailboxes of x-level.ch reliably on the ground, a foundation is preferably created. This should have the dimensions of 50x50cm and a depth of 30-60 cm. The concrete layer for the freestanding mailbox should be at least 25 cm and underneath there can be a rough gravel of about 10 cm. Ideally, you should place the mailbox on the foundation first and align it. When the placement of the mailbox stand fits, mark the drill holes. The drill diameter must be 12 mm for the supplied dowels. Screws and dowels are supplied with the mailbox.

                    If necessary, consult a specialist for professional fitting of the design mailbox.

                    General information:

                    The designer pulp box protects the mail from rain. Please make sure that in case of free standing mailboxes the insertion side is ideally turned away from the weather side. In this way, water is prevented from entering the mailbox.

                    Mailbox maintenance:

                    Please maintain your mailbox, especially when it is dirty or exposed to harsh environmental influences (e.g. road salt in winter). This will guarantee a sustainable durability. The powder coated surfaces as well as all other surfaces are to be cleaned with warm water with the addition of household cleaners. Stainless steel surfaces can be cleaned and maintained with the stainless steel cleaners from your kitchen. Please do not use any mechanically acting or oxide dissolving care products. These attack the anodised layers and destroy the surfaces. Door hinges and locks should be treated with lubricants twice a year.

                    Long life and a flawless appearance are the reward for your efforts.

                    Warranty

                    X-Level GmbH grants a warranty of 12 months on all components. The warranty period starts with the delivery date. During this period, we will repair all defects that can be proven to be due to material and manufacturing faults and that impair the function. Excluded from the warranty are damage caused by disregarding the instructions, improper handling, vandalism or normal wear and tear. The warranty is void if the product is tampered by unauthorized persons. We cannot be held liable for damage caused by improper transport, installation or use.

                    Replacement parts

                    Replacement parts are available for the entire construction. Please contact us.

                    Delivery time

                    The delivery time for the mailboxes is usually up to 7 to 9 weeks.

                    Frequently asked questions (FAQ)

                    In the table below you will find questions that we are frequently asked. Possibly your question is also included below. If not, simply contact us via the contact form..

                    In what colours are the designer mailbox stands available?
                    There’s no limit to your imagination. Our free standing mailbox stands (Bellus, Brevis and Baia) are available in 3 standard colours as well as in all other colours of the RAL, IGP and NCS colour palettes. Use the configurator to put together your personal mailbox.

                    Are the mailbox stands painted?
                    No. The mailbox stands are powder coated. Powder coating has the following advantages over wet painting:

                    • Mechanically resilient: The tough powder coating remains dynamic and less likely to crack.
                    • Resistant to weathering: The thermo elastic powder only hardens completely after many years, and therefore becomes brittle late and can withstand the weather for a long time.
                    • Environmentally friendly: powder coatings are processed without solvents. The overspray (non adhesive powder) is very little and is collected and recovered by modern filter systems.

                    With what locks are the stainless steel mailboxes fitted?
                    The stainless steel mailboxes are fitted as standard with a lock cylinder and 2 keys. Of course, they can also be combined with all common locking cylinders (Keso, KABA, Sea and DOM).

                    What material is the designer mailbox made of?
                    The plates of the mailbox are made of stainless steel with the material number 1.4301 (X5CrNi18-10). The stand on the other hand is made of normal steel. This is primed and powder coated, unless the rust version is ordered. So that a long durability is guaranteed.

                    Do the designer mailboxes meet postal standards?
                    The mailboxes and mailbox systems meet the dimensions and standards required by the Swiss Postal Service.

                    How is the mailbox delivered?
                    Our transport partner delivers your ordered goods to your home or to the construction site. Individual mailboxes will be sent by post to your desired address. Mailboxes with a stand are transported within Switzerland by CAMION TRANSPORT AG. International transports are carried out by Gebrüder Weiss AG. The transporters will contact you in advance and arrange an appointment so that no unnecessary difficulties or delays in delivery occur.

                    Are mailboxes also installed by x-level GmbH on site?
                    We do not offer on site mounting service. The installation must be organized by the buyer himself. Normally the assembly is done by the gardener or by a construction company. Of course this can also be done by the client.

                    How do I mount my mailbox correctly?
                    In order to mount the freestanding mailboxes of x-level.ch reliably on the ground, a foundation is preferably created. This should have the dimensions of 50x50cm and a depth of 30-60 cm. The concrete layer for the freestanding mailbox should be at least 25 cm and underneath there can be a rough gravel of about 10 cm. Ideally, you should place the mailbox on the foundation first and align it. When the placement of the mailbox stand fits, mark the drill holes. The drill diameter must be 12 mm for the supplied dowels. Screws and dowels are supplied with the mailbox.

                    If necessary, consult a specialist for professional fitting of the design mailbox.

                    Are there any regulations regarding the location of the mailbox?

                    The Swiss Post makes the following regulations:

                    For the purchase and installation of the house mailbox, certain specifications regarding location and dimensions must be observed. Please contact your post customer service so that they can assist you in choosing the right location for your mailbox.

                    Location
                    The property owner is responsible for ensuring that a freely accessible mailbox with a letterbox and storage compartment is set up for each delivery address.

                    • One family and two family houses, terraced houses, groups of houses: Place the letterbox at the boundary of the property when accessing the house or group of houses. Select the location closest to the street used by the delivery service.
                    • Apartment buildings: apartment buildings are houses with more than two households. Here, the mailboxes can be placed near the house entrances. They must be freely accessible (not behind a locked entrance door) and easily accessible from the street. Choose a place that is bright, if possible next to the bell device. If there are several mailboxes for the same house, a single location should be chosen.
                    • Ferien- und Wochenendhäuser: Holiday and weekend homes: The post office can designate a central mailbox location as the delivery point on the driveway or in groups of houses.

                    Please check any regulations with your local authorities, if outside Switzerland.

                    Are custom made designs also realised?
                    The mailbox stand can be adapted to certain requirements on request. If the adaptations result in additional expenses, these must be met by the customer.

                    In general, no adjustments can be made to the mailbox, as it is always produced in advance. But also here nothing is impossible.

                    If you have specific requests, simply contact us

                    What delivery times must be expected for a free standing mailbox?
                    The delivery time of the mailbox is between 5 to 7 weeks after the customer’s authorization. As each mailbox stand is unique and cannot be produced in advance.

                    How do I maintain my mailbox?
                    The powder coated surfaces as well as all other surfaces are to be cleaned with warm water with the addition of household cleaners. Stainless steel surfaces can be cleaned and maintained with the stainless steel cleaners from your kitchen. Please do not use any mechanically acting or oxide dissolving care products. These attack the anodised layers and destroy the surfaces. Door hinges and locks should be treated with lubricants twice a year.

                    Long life and a flawless appearance are the reward for your efforts.

                    Does the font apply to the name badge or the laser cut on the mailbox?
                    The fonts only apply to the laser cut on the mailbox stand. The name tags of the letterbox are each in the Comforta font. No individual font can be selected here.

                    I need a new label for my letterbox. How do I proceed?
                    No problem, just contact us and let us know the name you want. You will receive the new lettering within two weeks with instructions on how to apply it.

                    How does the mailbox order usually work?
                    The designer mailbox order process is as explained below:

                    1. You configure your individual mailbox in our online shop. If you have any questions you can contact us at any time using the contact form.
                    2. Once your order is placed, you will usually receive the 3D visualization of your mailbox within 24 hours. If you have any change requests, you can now discuss them with us.
                    3. After the visualization we wait for your approval. Then your individual mailbox will be produced. This usually takes between 5 and 7 weeks./li>
                    4. You will be informed as soon as the mailbox has been manufactured and assembled. So that a smooth dispatch of the goods is possible.
                    5. Now you only have to receive your mailbox.

                    How do I get spare parts for my mailbox?
                    Write us a mail or use the contact form. It is best to send us a photo of the defect part immediately. We will then arrange the rest for you. We have all parts in stock and can therefore send you the desired part within a short time.

                    How long does x-level GmbH grant a warranty on its products?
                    The warranty is 12 months on mechanics and moving parts and 24 months on the static construction. The warranty period begins with the delivery or collection of the item.

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